Company Profile
Region:
North America, United States
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Industry:
Consumer Products
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Function:
Executive, Finance, Sales, Supply Chain
Background
- Family-owned and continues to meet the evolving needs of the food industry through its two manufacturing facilities in Texas, and an R&D center that allows customers to sample custom products and interact with Illes’ R&D and culinary teams
- Industry: Consumer Products
Challenge
- Aggregate timely and accurate data to customers
- Gain up-to-the-minute data visibility
- Decrease time spent communicating to customer service departments about order statuses
Solution
- Illes deployed QlikView on iPad to its entire field sales team in less than two months
- With QlikView on iPad, Illes now easily supports security and visibility while handling the large data volume of nearly 2 million records
- Sales team time spent on communication to Customer Service Department regarding order updates and statuses reduced by 40%
Benefits
- Improved customer satisfaction
- Obtained real-time access to data
- Increased ability to make better business decisions