headline_services_shirts

Business Discovery for Services Industries

Boost revenue and win-loss ratio accuracy

Improve accuracy of financial forecasts and workforce utilization. Exploit sales, marketing, alliance and service opportunities to increase revenue. Decrease cost to serve, days sales outstanding, and asset procurement expenditures. Track leading indicators to adjust operations to market conditions.

Actionable insights to optimize service industry performance

Services firms operating within the business, consulting, IT, legal and professional services industries face unique challenges when compared to those in the commercial sector. The focus is on people interacting with people and serving clients rather than transforming physical goods. Professionals in the services industry are highly skilled; engagements come at a premium price and investments are universally being scrutinized by program offices, boards, and investors alike.

With cost pressures increasing at the same time as clients' expectations for quality, firms must manage expenses and margins closely. Business discovery unlocks the answers that will help service providers improve their business decisions about operational, asset and human capital overhead that directly impact business profitability.

Using the QlikView Business Discovery platform, leading services organizations can:

  • Enhance accuracy of revenue, win-loss ratios, days sales outstanding (DSO) and resource utilization forecasting
  • Boost profitability of your project and IT service execution; proactively monitor projects and control service delivery costs
  • Optimize operational efficiency and rapidly consolidate financial information to maximize working capital by geo and business units
  • Improve accuracy and reduce administrative and IT burdens associated with data analysis
  • Improve governance of risk, regulatory and compliance programs

The QlikView Customer Experience

Discover why more than 100 leading services firms worldwide are turning to QlikView to overcome their Business Intelligence (BI) challenges and improve operating performance.

Multiple Dashboards for Instant Reporting to Management Control

“Offering QlikView as a reporting and analysis tool for our personnel information management systems results in high customer satisfaction and distinctiveness from our competitors.”

Hein Brockhoff, CEO
ADP Nederland BV

“The entire quality of the process has risen markedly since we introduced QlikView since information can now be obtained more easily, quickly, transparently and in greater depth.”

Management,
rewards arvato services GmbH

“QlikView is quick to deploy, easy to use and gives us clear, actionable and trustworthy information about our business. What started out as a potential software package for our clients has evolved into one that we have comprehensively adopted ourselves.”

Peter Robinson, Sales Manager
CIBER-UK

“Our vision for business is that in a 24/7 world, where data is abundant, trust, loyalty and transparency will drive market growth. Information and knowledge is free, but insight is scarce. QlikView helps us to realise these insights.”

Cees de Boer, CFO
Deloitt

“QlikView has made us a more valuable business partner. Giving our clients the ability to self-analyze the effectiveness their promotional strategies gives us a real competitive advantage.”

Jim Williams - VP, Analysis
Exmplar

“QlikView really is business discovery and has been such a success that it is now used across our entire business.”

Sara Jane Galbraith, Director of ICT and Personnel
Go Ape

“Suddenly, I no longer have to worry about the physical constraints of Excel or invest a lot of effort building a complex data cube. In hours, QlikView was helping us do analysis we could never do before.”

Steve Hunt, CIO
SI International

“QlikView has led to insights about existing processes, and helped us to fine tune every element of our business, increasing effectiveness and efficiency. This has contributed to improving bottom-line gains.”

Mr. A Rajendran, Director, Information Services
TEAM Computers

Around the world, service firms are faced with increasing pressure to do business faster and more efficiently, without undermining their quality of delivery. Providers are looking to automate manual analysis and outdated reporting, ensure regulatory compliance, integrate information sources brought together by mergers, and take on new business quickly and efficiently. 

The QlikView Business Discovery platform delivers true self-service BI that empowers knowledge professionals to achieve the business insight required to accelerate work-to-cash cycles, lower operating costs, and reduce overall firm and client risk.